Exclusive Nokia N82 Review - What Cameras Have BecomeNovember 15, 2007 at 4:56 pm by Jay | In Mobile News
Yesterday Nokia announced the launch and release of the latest addition to the NSeries range, the Nokia N82. Whilst most people are still waiting for their phone to arrive, we at Mobiles.co.uk have got a handset in house ready to review, thanks to the NSeries Blog. The N82 focuses mainly on the camera, hence the tagline “What cameras have become.” However, it would be a shame to think that is all the N82 has to offer. There is a lot more than that. The Nokia N82 also boasts excellent navigation and internet connectivity options too. Firstly, the camera. The Nokia N82 has is equipped with a 5.0 megapixel camera, that has a Carl Zeiss lens and a Xenon flash. Picture quality is of the highest order. The phone has a lens cover on the back, which when flicked open activates the camera. The camera opening speed is very fast, much quicker than many camera phones to date. Once active, the screen acts as a full view finder, and there is a list of options down the right hand side of the screen. You can navigate through these simply enough with the cursor D-Pad. The first of these options is Scene Modes. Through this you can choose the settings required, for macro, portrait, landscape, sports, night (used without flash) and night portrait (used with flash). There is also an option for you to create your own user defined settings, to access quickly and easily. Other options allow you to control the sequence mode, colour tone, white balance and exposure. There is also a self timer option.
There is a quick access key on the front of the phone, which when pressed takes you to the last picture taken. Through this you can choose different albums to browse through or look through a slide show of pictures available in the gallery. Flick the D-Pad to the right or left and you can quickly browse through other options such as music, videos, games, maps, internet bookmarks and contacts. The order of the tiles can be changed to reflect your own personal requirements. Browsing through captured images is faster than anything I have experienced on previous S60 phones. You can also automatically browse pictures in landscape mode by tilting the handset onto its side, due to the built in motion sensor. This also works well for example when using the web browser, turn the phone onto its side and instantly view websites in landscape mode.
The Nokia N82 is loaded with connectivity options. It supports WiFi, and uses the simple Nokia navigation wizard to establish connection. From the main standby screen, simply browse for an available WiFi connection, and once located, select start browsing. Simple, quick and effective. As well as WiFi the Nokia N82 has Bluetooth 2.0, supports 3G and HSDPA. The Nokia N82 has a 3.5mm jack point, which means you can use your own personal choice of headphones when listening to music. The N82 supports Micro SD cards so you can add additional memory to store a whole host of your favourite tracks and videos. There is also support for TV OUT, which simply means you can plug your N82 to the TV and view the screen of the phone on the TV. The cable for this is provided in the sales box. Personally I find it simple and straight forward to use the TV OUT cable with a scart adaptor, similar to that which is used on Playstation consoles. You can then plug the N82 into a free scart socket on the TV. One of the new options to appear on the active standby screen is the search option. Select this and it opens a whole list of searchable categories on the devise. You can search the internet, or search through content on the device. You can look through music, contacts, calendar, messages, email messages, bookmarks, images applications notes and landmarks from the Maps application. Simply highlight the category you want to search through and press right on the D-Pad to move through to the next screen. It all works smoothly and is very easy to use. The addition of the search option to the standby screen does start to make the screen look very busy, and unfortunately the NSeries handsets do not have the excellent ESeries option of active standby plugins. The plugins on ESeries phones allow you to choose which applications you have showing on the main standby screen and works very well. I wait for the day NSeries will include this excellent feature too.
The Nokia N82 is a well balanced phone and very easy to navigate, due to the excellent S60 platform. The keypad on the phone is reminiscent of the W880i, but the keys are spaced out wider apart, so are not as difficult to operate as it may seem. It is certainly more comfortable than that found on the N73. It is hard to find fault in the N82. Of course, we may well find a few niggles over the coming weeks but initial impressions are positive. The over-riding impression of the Nokia N82 is how simple it is to use. Whilst there are a host of features available, everything is simple to use and logically laid out. The N82 is destined to be the next success story in the Nokia NSeries range, so come back on Monday when we’ll have a more detailed look at photos and video taken by the N82 as well as news of more exciting Nokia mobile phones - including the successor to the beautiful 8800. Some screenshots taken from the phone (Click on the image to see full size): StumbleUpon | Digg | Del.icio.us | Dzone | Newsvine | Spurl | Simpy | Furl | Reddit | Yahoo! MyWeb |
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NSeries phones have the active standby icons on the main screne. You can access them by going to Tools>Settings>Phone Settings>Standby Mode> Turn on active Standby. Then select programs you want to show on the screen.
Comment by MJ — 15 November, 2007 #
Hi. You are right, that the active standby icons can be changed.
Underneath the icons, on an NSeries S60 phone, you usually have the calendar showing any appointments. On the N82 there is also the search shortcut, and the WiFi scanner listed, too. This can’t be changed or removed.
On an ESeries phone, in the Active Standby menu, there is an option for Active Standby plugins. This would allow you to remove the calendar, or WiFi option, or even add your mailbox, and other options, similar to the way you can on Nokia S40 phones.
I would like to see Nokia include the plugins option on NSeries phones, too. At the moment the only way to remove the shortcuts is to completely deactivate the Active Standby screen.
Comment by Jay Andolini — 16 November, 2007 #
Brilliant review, Nice screenshots too.
Is there any confirmed uk network release date yet?
Comment by David — 16 November, 2007 #
None of the networks have confirmed it in their range yet, but it is such a good handset they would be foolish not to. As soon as we get some info I’ll post it on the blog.
Comment by Jay Andolini — 16 November, 2007 #
Hi Jay,
Thanks for that.
Comment by David — 16 November, 2007 #
O2 UK have now announced it in their coming soon page - it says October 2007 so not quite sure why it isn’t available yet
Comment by Alan — 17 November, 2007 #
Any information on how the battery performs on the N82? I’m a bit worried about the reduction (to 1050mAH) in capacity over the 1200mAH that is found in the N95 8GB. I’m hoping the smaller screen means that extra capacity isn’t needed(Although I’m sure it would of been welcome).
Any insider information on when they might be avaliable SIM free in the UK?
Comment by Richard — 20 November, 2007 #
O2 will release the N82 on December 11th according to their stores.
Comment by Gary — 20 November, 2007 #
O2 say it will be available week commencing Momday 10th December.
Comment by Mike — 21 November, 2007 #
Richard: The battery performance is excellent. Until now, the N73 has probably been the best performing NSeries handset when it comes to battery power. So far my N82 has been on a par with what I am used to from the N73.
Comment by Jay Andolini — 22 November, 2007 #
hi, may i ask as regards the casing of the unit..
is it plastic or metal?
Comment by wesley — 23 November, 2007 #
Can’t wait till December 10th. Finally, a truly brilliant phone that can fit in you hand.
Comment by doubled — 23 November, 2007 #
This looks the business I have the N73 and this is the sort of upgrade I am looking for..Bring it on
Comment by Edz — 24 November, 2007 #
hi…nice review
i saw n82 pictures…it has 2 stereospeakers. how about it loudspeakers sound quality??? campare with n73??? is it louder???
thanks for your attention
Comment by emon — 25 November, 2007 #
How about the sound of the N82?
I’d like to use it as a mp3 player and therefore not sure if a SE W series would be better?!
But the overall features of the N82 are just amazing.
Some experience with A2DP earphones? Flawless transmission?
Cheers
Comment by Mike — 25 November, 2007 #
Emon: The loudspeakers are very good. Hard to say if the sound is ‘louder’ in any recognisable sense, but the sound quality is way ahead. Much more ‘meat’ to the sound, the N73 is very tinny in comparison.
Mike: I’ve been using the N82 for music playing over the weekend, and sound quality is very good. I haven’t tried with Bluetooth headphones yet, I’ll try later on and let you know.
Comment by Jay Andolini — 26 November, 2007 #
thanks jay
here…i see our online store already sale the nokia n82. the price is higher than nokia n81 8gb but lower than nokia n95 8gb.
Comment by emon — 26 November, 2007 #
I have an N73 and have been hugely disapointed by the way teh software: IE. Slow, locks up and mostly unresponsive. Will this new model overcome these software problems?
Comment by sonny — 28 November, 2007 #
I’m kinda possible thinking that, could this n82 would come with skype or voip calls?
Comment by John Doe — 29 November, 2007 #
A great phone with great features…..
Comment by Voip Mobile Phone — 29 November, 2007 #
I really like this. I think. Hasn’t really tried it yet… Trying to trade my N95 away.
Do you guys think the N82 will be cheaper after Christmas?
Comment by Markus — 29 November, 2007 #
Whats the main differences from the N95? I was just about to go ahead and get the N95 but the battery life has seriously deterred me. I\\\’m wondering whether to just get this when it comes to o2 next month. Which one is better than the other - what are the biggest differences? Thanks.
Comment by Leanne — 30 November, 2007 #
The main difference is the Xenon flash on the camera. Otherwise there is little to choose between the two handsets. The latest firmware version of the N95 has made major improvements to performance.
Comment by Jay Andolini — 30 November, 2007 #
Does anyone know which other UK providers are looking at selling the N82?
Comment by Eddy — 1 December, 2007 #
i was wondering about the performance of the phone. i remember the n73 being very slugish at times. ie pulling up menus, camera load times,galleries. im sure n73 users noticed that.
Comment by kt — 2 December, 2007 #
Jay, does the N82 run on the US 3G network as the N95-3 ? I’m afraid that I won’t be able to run too many programs on the N82 such as MobiTV, XM radio streaming, etc.
Comment by xman2 — 3 December, 2007 #
No, unfortunately the N82 won’t work on US 3G networks. Hopefully Nokia will release a future compatible model, but I don’t know of any confirmed plans as of yet.
Comment by Jay Andolini — 3 December, 2007 #
Well indeed it is another what we can call it Superset like some another n-series cellphones ..but it is very much like N95 . by comparing both you will find lots of similarities between the two phones. For instance, a 5-megapixel camera with autofocus and Carl Zeiss lens and built-in GPS with A-GPS support. Then there\\\’s also the 3.5mm audio jack, HSDPA and onboard 802.11b/g wireless LAN.
Comment by Waqar Malik — 3 December, 2007 #
Hello. Thank you for the brillant review.
I currently have an N70 and have been looking for a Nokia to upgrade to and I think I’ve found it!
One question, what are the chances that they’ll release a ‘black’ version of the phone? Don’t get me wrong I like the style but they have released ‘music editions’ of N73 and N70 plus 8GB versions of N81 and N95 (which also have a black cover). I prefer black, so do you happen to know if they’ll release a black version or is it too early to say?
Thanks for reading!
Comment by Sarah — 3 December, 2007 #
There may be a black version in the future, but Nokia have confirmed nothing. Most likely we will see an all white colour first.
Comment by Jay Andolini — 3 December, 2007 #
I was just looking to upgrade to the S/E k850i but dont think i’ll bother now.It seems this will be the better choice. Would you agree?
Comment by rich — 4 December, 2007 #
Given a choice, my preference would be for the N82
Comment by Jay Andolini — 4 December, 2007 #
I am unable to decided for this as the battery may become a problem. I feel if battery is not good, even though we have many features, it wont be handy, when required. Just I want to know how many days(2 days will be good I feel) this battery losts once charged completely.
Thanks
Sri
Comment by Sri — 4 December, 2007 #
I’ve been very impressed with the battery standby so far. On a real heavy day, lots of text, email, browsing, etc, it still lasts me a full day easily. With low to average usage I’m finding two - three days is the norm.
It easily compares with the N73 which has been the best NSeries phone to date regarding battery standby times.
Comment by Jay Andolini — 4 December, 2007 #
Thanks Jay. Then N82 really impressive. Thanks for your quick response.
Thanks a lot,
Sri
Comment by Sri — 4 December, 2007 #
Will this work on the 3 network? Also do you know if the internal GPS will be visible to TomTom 6 out of the box or will a patch still be needed (still waiting for that!)
Comment by Jazzy — 6 December, 2007 #
can the auto focus assist lamp off in the n82?
Comment by Jazli — 8 December, 2007 #
O2 have now said they do not know the release date!
Comment by Gary — 9 December, 2007 #
my contract runs out in february. i REALLY hope this comes out on the 3 network by then
Comment by bob — 10 December, 2007 #
seems a really nice phone, but will it be able to compete against N-95 and N-95 8-GB . . ?
besides that i am looking to bring it ..
Comment by Softwaremandi — 12 December, 2007 #
The N82 competes very well with the N95 Classic and N95 8GB. It would be fair to say, if I did not own the N82 I would buy either of the N95 handsets. So I wouldn’t advise an N95 owner to move over, there is little to distinguish between the phones. But anyone looking to upgrade from earlier NSeries phones or to purchase their first NSeries smartphone, the N82 stands up well to the flagship models
Comment by Jay Andolini — 12 December, 2007 #
will the n82 have video calling and picture messaging,the nokia site says it doesnt, otherwise deciding between n95 and n82. which is thebetter phone.
Comment by DSN — 13 December, 2007 #
Hi, the N82 has both video calling and picture messaging. As to which is the better phone between the N82 and the N95, it’s a hard call. There is little between them.
Comment by Jay Andolini — 13 December, 2007 #
WOW! Nokia N82 looks cool,,a good addition in Nokia Nseries phones…
Comment by lisa — 13 December, 2007 #
To get straight to the point, the Nokia N82 is a damn fine phone. Very often with a new phone you will find little niggles, something that doesn’t work as well as you would expect, or something missing that would have seemed a logical inclusion. It’s still early days, but so far the N82 is proving to be a reliable top notch handset. The design is good. The phone feels well built, has a solid feel and is well balanced, with good weight distribution. One of the most important parts of a mobile phone is the keypad. Without a decent keypad, a phone fails. The keypad on the N82 is different, very reminiscent of the W880i from Sony Ericsson, but as the keys are not as cramped as they are on a W880i they are much more user friendly. Sending a text message on the N82 is simple and straight forward, and the keypad is an improvement over the cramped layout found on the N73.
Comment by TAK — 13 December, 2007 #
Many people consider the N82 simply as a Nokia N95 in a candybar form. While they both share similar features, the Nokia N82 stands out as the winner in the imaging category. In the end, I think that the Nokia N82 won’t win any awards for its appearance, but its features make up for it.
The Nokia N82 feels great in the hands. It is very solid and does not feel cheap or rushed to production. No loose parts or creaking sounds were noticed during my week of usage. Jeremiah feels exactly the same about the excellent build quality in as written in the Nokia User’s initial Nokia N82 impressions. Because of it’s width, smooth surface, and rounded corners, putting this phone in pocket is also easy.
Comment by Imran Shakir — 13 December, 2007 #
Hi Jay,
Could you tell me if the sound quality is good(loud and clear) using the speakerphone for both calls as well as music
Comment by R — 13 December, 2007 #
The loudspeakers are fine for music, sounds good to me, although to be fair I am not too fussy. As long as I can hear what’s going on, that will usually do. For calls the sound if a bit muffled, but again, clear enough to hear.
Comment by Jay Andolini — 13 December, 2007 #
Nokia n82 will be available on o2 in the first/seconde week of january 2008. BooM!
Comment by muffjoy — 15 December, 2007 #
Could you tell me please, if one can charge the phone via the USB.
http://thenokiablog.com/2007/11/24/nokia-n82-review-part-i-the-physical/
Says it’s not possible, but I’d heard that before from a reviewer about a phone..
Seems a bit odd, if one isn’t able to…
Comment by Peter — 16 December, 2007 #
The N82 cannot be charged via USB port.
Comment by Jay Andolini — 17 December, 2007 #
thanks for the write up, quick question though… can the N82 stand up on its own on its side for timer group shots? Thanks!
Comment by Wes — 29 December, 2007 #
Great to see that the CPW group have released this on Pay As You Go aswell as contract for all those that cannot pass the credit check.
Comment by Mobile Phones — 29 December, 2007 #
to the owner of sluggish n73 - have u try updating ur phone to newer firmware? u can do it urself with the nokia software updater. also it is better to install all ur apps in the phone memory.
Comment by min — 30 December, 2007 #
I’m really tempted to upgrade my N70 to an 82.
The two things that really count to making it worthwhile would be the Sat nav and the internet browsing.
I currently have Tom Tom 5 on my N70 which is excellent but can anyone tell me what Nokias own sat nav system is like? Can you get maps of europe and do you HAVE to subscribe for updates?
If you dont like it, is it possible to put Tom Tom onto the phone even if it means using a seperate GPS receiver (would it recognise it??)
As for surfing the Net the N70 is terrible. whats the N82 like?
Thanks.
Comment by Tom Marshall — 3 January, 2008 #
Great review, thanks. I have what might seem like a strange question, does the N82 have timed profiles like the S40 Nokias?
I work nights and find it a useful feature to avoid disturbing my sleep during the day, and forgetting to change from Silent to General when I eventually emerge!
Comment by Colin — 5 January, 2008 #
Hi. The N82, like all S60 phones before it, does not natively support timed profiles. You can however add the functionality, by purchasing a program called Best Profiles:
http://software.mobiles.co.uk/product.php?pf=symbian&prod_id=36415&xsearch=profiles
Comment by Jay Andolini — 7 January, 2008 #
The maps feature on the N82 is very good. The built in GPS gets a lock on very quickly, and locates you accurately. You can download maps for Europe, via the maps downloader and transfer them to you phone via the PC. The subscription part of the maps service is if you want turn by turn voice instructions. You can use a separate SatNav service if you wish, as far as I am aware currently any third party solution does need an external GPS unit, until updates are made available to utilise the internal GPS chip.
Web browsing on the N82 is very different to the N70 experience. The N82 web browser is much improved, and connection over WLAN or HSDPA works well. You also have very good alternative browsers such as Opera Mini available these days that also perform well. The screen on the N82 is also much improved, higher pixelation and more colours, and you can use the auto rotate feature to browse in widescreen mode.
Comment by Jay Andolini — 7 January, 2008 #
I’m about to upgrade my contract with 02 they’re offering me the N95 for free or for 50 quid the N82.Is the N82 worth paying the £50? I can’t see much difference to the N95. Cheers
Comment by Jeanette Jones — 8 January, 2008 #
There isn’t that much difference, really. Whether you pay the £50 or not depends how much you want the N82 over the N95. The N82 is newer, has more stable firmware, has better memory management, more on phone memory, a real camera flash and then of course the design. The N95 is slide, and is wider than the N82. The N95 does have a bigger screen, though.
Ultimately, you need to decide if the differences warrant the cost. Personally, I would take the N82.
Comment by Jay Andolini — 8 January, 2008 #
Thx Jay !! Still can’t decide tho as I like the size & slide screen of the N95……..mmmmmm
Comment by Jeanette Jones — 9 January, 2008 #
i wanted to ask about the sound volume is it high similar to nokia n73 or higher or less than it please answer me this is fatal to me
Comment by mohamed hady — 10 January, 2008 #
The sound quality on the N82 is very loud and clear when played through the speakers. I have no issues with it.
Comment by Jay Andolini — 10 January, 2008 #
thanks so much jay u really helped me
Comment by mohamed hady — 10 January, 2008 #
I use by phone for lots of live video recordings at night (local bands for their websites)
1) can you advise the sound quality of live music recordings.
2) please advise on the flash, obviously these videos are shot in clubs etc where lighting is low - is this flash a powerful one as 2tkxhrhave seen reviews on other xenon flashes that are still bad in poor light conditions - how does this one compare?
Comment by Liz — 10 January, 2008 #
The sound quality is very good, it helps if you hold the phone in such a way that you do not restrict the microphone. The flash works well, probably (in my opinion) offering the best night time shots on a phone camera. There is no light for night time video recording though, as far as I can tell. The flash only operates for still pictures.
Comment by Jay Andolini — 10 January, 2008 #
I have the N95 with the latest firmware (v20).
The N82 compared to the N95:
* is Heavier
* is Longer in length
* has a smaller screen
* has rubbish keys
* has the same software features as the N95.
I agree the flash is better, but the camera is only as good as the person taking the photos.
Would I rush out and get the N82 - No!
Would I rush out and get the N82 if I didn’t have the N95 - No! because of all of the above reason.
Comment by Mike — 10 January, 2008 #
Thanks Jay, this is a first class review and excellent discussion thread, with very timely responses. I was about to get an N95 8gb, this has made me think twice! Thanks for a great service.
Comment by David — 10 January, 2008 #
The N95 8GB is a great phone. However, the N82 works fine with the 8GB card, and for me the card gives me more flexibility, including the fact it will be upgradable in the future, whereas the N95 8GB is just that, and always will be.
Thanks for your comment.
Comment by Jay Andolini — 10 January, 2008 #
I guess my only reservation is the slightly smaller screen than the N95 8GB, but I guess its a slightly smaller overall size which has other advantages. Overall it looks like the better option though from everything I have read so far on the web.
Comment by David — 10 January, 2008 #
Thanks Jay - great to know stills will be good, looks like i may be hampered with the video having no light though for evening recordings. in your opinion would there be another phone that may be better for me for this purpose?
Thanks Liz
Comment by Liz — 11 January, 2008 #
does N82 have optical and digital zooms. if they have how may times?
Comment by Chito — 11 January, 2008 #
There is no optical zoom, just digital. The digital zoom is up to 20x, it is 6x when using the full 5.0 megapixel settings.
Comment by Jay Andolini — 11 January, 2008 #
I wonder can someone help me choose between n95 black.. n82 or is it worth forking out for an i phone looking at the n95 black there seems to be enough memory and functions to do exactly what the i phone does however the i phone does seem a bit more savvy with its touch screen etc however i feel its quite expensive including the cost of the bills. I feel that i am swaying towards the n95 black can anyone give me there opinions and recommend a suitable network to go on also if they could recommend any other phones out at the moment … thanks
Comment by james — 15 January, 2008 #
Hello, anyone know if the n82 will be released on T-mobile, if so when? And is it true that phones from o2 come unlocked. Thank you
Comment by John — 15 January, 2008 #
Hi there, can anyone help me decied I have a sony Ericson 2 mega mobile phone at present. I love it but i am waiting for the N82 to come out on Orange. I keep reading the reviews but can not decied which one to go for The new improve N95 or N82. I am not interested the music sied of things or even the internet but the only thing that matters to me is taking pictures and what it can do for me can any one advise me which one?
Comment by suzy-Q from Wales — 17 February, 2008 #
So frustrated !!!!!!!!!!
After reading all these positive reviews I had so much expectations (I loved the N73 so I was an easy target!).
I bought the N82 2 days ago and am extremely frustrated, and the customer hotline did not give a …..!
Feeling hopeless I registered to My Nokia to send a feedback as a last attempt to get someone care about my issue.
I still hope they live by the standard that every customer would expect from a global leader, and give them one week to provide satisfactory support (I also work in a global company that would not let a customer that dissatisfied).
If they do (or they don’t), I will keep you posted so that you have the exact idea of how great this company is. Or is not.
Stay tuned !
Comment by L Valette — 18 February, 2008 #
What exactly is your issue with the handset? Maybe someone here could help?
Comment by Jay Andolini — 18 February, 2008 #
hello i have the n73 but i was wondering if the n82 is louder. can anyone please tell me what phone is louder out of n73 and n82.
thanks.
Comment by Sramad Yashoon — 21 February, 2008 #
So frustrated — Episode 2: consolated.
Well, finally all is back to order as the Nokia customer service facility finally accepted that I return the n82 and get my refund. I was really worried as both the online support and the call center were ignoring me or just refusing the return. Obviously we’re not yet at the age of efficient phone or web support, that’s for sure !
Anyway I can start again my quest for the phone that will fulfill my needs.
So here is what was wrong with this purchase of the N82:
1- I decided to buy it after making a phone feature comparison on the Nokia Europe/UK website. Selecting my requirements (GPS, Wifi, Bluetooth, camera) I finally ended-up selecting the N82
2- reading first a few reviews to be sure, I confirmed my choice and was left with the feeling that, being the promising next big hit after the N73, this phone would include all the features of the N73, especially the possibility to type SMS from a computer thru Bluetooth, and the most expected business card scanner
3- finding a good deal at Best-Buy, I finally bought-it after spending a few hours comparing it with the N95 and talking to Best-Buy staff
4- once home, problems start: no way to find neither the Wifi connection wizard, nor the business card scanner (there is a bar-code scanner though, that can decode business cards which have it printed, but the feature is far away from the N73 business card scanner that was able to OCR the card and put in all arranged in your contacts)
5- pushing a little further, no way to write SMS in the Nokia Lifeblog application: it’s really impossible to type sms with this phoneset as a) buttons are really small b) the letters above the buttons are microscopic and c) the stainless-steel
face is brighter than the letters in daylight, so the PC feature is a must at work
On the positive note, I could download many maps (thru the night at it was quite slow) of the world (France, London, NY, SF, Shanghai, Beijing, Hong-kong, which left me 500 MB free on my 2 GB card) and got the GPS to work exactly as expected, giving me position, maps, routes and turn-to-turn voice and screen directions during the 1st 3 trial days of the service (after the 3 days, I could still use the maps, get the position with standalone GPS or network-using AGPS, find routes, but could not have the turn-to-turn real-time voice and screen direction until I pay the year, month or week fee).
But whatever, buying a Wifi phone that has no wifi was not acceptable for me.
After a little bit of research, I found out: according to one post on the net, Wifi is forbidden on cell phones sold in this country! well, I’ve no problem with that, every country can have its own laws. But what was not acceptable to me is that the only feature comparator available on Nokia websites selects the N82 based on the Wifi requirement, and does not mention at all that it is a country specific feature !
So you end-up selecting a phone for a feature that will not be in the same model you buy.
You could argue that the Best-Buy Shanghai staff could have mentioned that there is no Wifi, but according to a few reviews I read on Best-Buy it’s something you can not expect …
My conclusion: Nokia customer service was understanding, after insisting a little, and accepted the return, so finally no issue on that side (and the personnel was really charming, not like the call-center ones).
However, if Nokia really want to make a great phone experience (and service), they need to change quite a few things:
- stop removing great features from a phone to its successor: a) business cards scanner of the N73, is awsome, just keep it! b) ability to send SMS from the PC software
- provide a global feature comparison website that clearly mentions what is or not available in the countries: not only people buying from Europe need that
- create a real on-line global support service with customer caring agents who find solutions for the customers in place of their current agents who just send standard e-mails: people who buy high-end phone with GPS … travel and need support on the go
So what will be my next phone now ? With my requirements:
- great camera (with optical zoom would be even better than the N82)
- GPS
- bluetooth & wifi
- business cards scanner
- send SMS from PC
- not Windows, please !
Maybe a Nokia, but which one ??? Any other suggestions ?
Thank you.
Comment by L Valette — 24 February, 2008 #
at night, can nokia n82 shoot video with xenon flash “on” for the whole recording time??
Comment by shovon — 2 March, 2008 #
if it is true that nokia n82 can’t be charged via usb port, it will be a gr8 shameful act for NOKIA….cause i bought samsung d-600e two yrs back and that phone has the capabitlity of charging via usb port.
Comment by shovon — 2 March, 2008 #
wow! its really cool!
Comment by Daniela — 24 July, 2008 #
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[...] added: Nokia N82 Review on CNET UK Nokia N82 Review Part I: The Physical | The Nokia Blog Exclusive Nokia N82 Review - What Cameras Have Become - The UK Mobile Phone Blog __________________ Hitachi 42PD9700, Sky HD, XBox 360, PS3 (40GB), Cambridge Audio Azur 340R, [...]
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